Executive Vice President of Hotel Operations

Full Time, Exp - 10+ years

Posted on
March 9, 2023


Executive Vice President of Operations

The Executive Vice President of Operations will provide multi-hotel leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to Regional VP of Operations will provide support and resources, in person, while reporting to the President/CEO of the Company. The position is located at the Corporate Office in Uniondale, NY. (This is not a remote position)

Other responsibilities may include but are not limited to the following:
- Providing Senior Leadership to the Regional VP of Operations.
-Promotes hotel's policies and philosophies to associates and guests through direct and indirect interaction
-Oversight of all financial aspects of each hotel in portfolio: P & L, CapEx, Forecasting and Budgeting.

-Consistently and proactively measure hotel performance (Sales, Revenue, Market Share, GSS/SALT Scores, GOP, Accounts Receivable) to ensure hotel exceeds target goals.

Conducts weekly meetings with operations team focused on monitoring hotel performance and updating any general concerns.
- Ensures operational excellence for all hotels in portfolio; provides support, critique and guidance to hotels falling short of brand standards and/or company expectations.
- Ensure brand QA Compliance/Performance and approving action plans generated by hotel.
- Acts as liaison between Regional VP of Operations and General Managers discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management and Owner Relations.
- Acts as role model and provide guidance on company culture. Selects, develops, manages and leads management team members.
- Guides, develops and implements policies, procedure and systems to improve business operations.
- Provides leadership to annual marketing plans.

Job Specifications:

  • Marriott ,Hyatt, Hilton or IHG experience is preferred
  • Marriott Excellence Program experience highly desirable
  • Hospitality Technology experience preferrable in Marriott, Hyatt, Hilton or IHG PMS
  • Ability to manage others virtually
  • Deep understanding and support of the company pillars
  • Conducts monthly P&L Reviews with each Senior VP, RVP & Director of Operations to ensure focus on areas of opportunity and develop actions plans to improve performance.
  • Review of Monthly Performance Reviews by each property.
  • Follows and promotes company policies and procedures and is able to effectively articulate and present the Company's vision and values
  • Leadership skills including: coaching, mentoring, feedback, training and succession planning
  • Hospitality Credentials preferred
  • High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word.
  • Travel Required
  • Great ownership relations
  • Minimum 10 years’ experience in hotel industry in a Senior Leadership role
  • Experience in multi-unit leadership strongly preferred
  • Sales and Revenue Management experience preferred
  • General Manager experience preferred; with oversight of multiple Hotels
  • Commitment to tasks. Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Need flexibility, Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Able to take initiative, action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
  • BS in Hospitality Management, MBA preferred
  • MS in Accounting preferrable

All candidates will be required to complete a background check.

Executive Vice President of Hotel Operations- Hyatt, Hilton, Marriott & IHG at Blue Sky Hospitality Solutions (

Corporate Office

Uniondale, NY